11 December 2018

Imagine for a moment that you’ve just finished eating out at a restaurant. The food’s been fantastic, but the staff – well, let’s just say it feels like they’ve gone through the motions rather than set the world on fire. But here’s the rub: You then get the bill, and see that a 15% service charge has automatically been added. How does it make you feel? What do you do?

http://www.personneltoday.com/hr/are-annual-bonuses-becoming-more-like-a-service-charge-than-a-tip/

Posted by Ruth Thomas

Industry Principal, Curo.

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